환불 정책
Effective date: 3 November 2025
Digital products are generally non-refundable once downloaded or accessed.
Non-Refundable Items
Due to the nature of digital goods, all sales are final once the file has been downloaded or access has been used.
Exceptions (Technical Issues)
If you face a technical problem (e.g., corrupted file, failed/duplicate charge, link not working), please email support@isolutionsdigital.com within 24 hours of purchase. Include:
- Order number and purchase email
- Issue description and screenshots (if applicable)
We’ll troubleshoot promptly and may re-issue access or provide a resolution at our discretion.
Cancellations
Cancellations are not supported after payment is completed.
Contact
Questions about refunds? Email us at support@isolutionsdigital.com.